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CPD Quality Standards

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Interact with people to earn good reputation as a Receptionist

Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you.

The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments.

Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now!

Q Where are the courses held?

All the courses advertised on this website are studied online. There is no need for you to attend a venue to gain one of our qualifications.

Q What devices can I use to study the course?

The course is designed to display correctly on all devices including PC’s, Tablets and Mobile phones. As long as you have an internet connection you can log on and study.

Q Is there an end of course test?

Yes. Each course has an end, of course, multiple-choice test that will test your knowledge of the course modules you have just studied.

Q What is the pass mark for the end of course test?

The pass mark for the end of course tests is 60%

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