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CPD Quality Standards

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A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization.

Q Where are the courses held?

All the courses advertised on this website are studied online. There is no need for you to attend a venue to gain one of our qualifications.

Q What devices can I use to study the course?

The course is designed to display correctly on all devices including PC’s, Tablets and Mobile phones. As long as you have an internet connection you can log on and study.

Q Is there an end of course test?

Yes. Each course has an end, of course, multiple-choice test that will test your knowledge of the course modules you have just studied.

Q What is the pass mark for the end of course test?

The pass mark for the end of course tests is 60%

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