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Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organizations are managed. You will also be able to learn the structures and objectives involved in the conducting of admin assistant and customer service.

Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organizations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service.

 

Q Where are the courses held?

All the courses advertised on this website are studied online. There is no need for you to attend a venue to gain one of our qualifications.

Q What devices can I use to study the course?

The course is designed to display correctly on all devices including PC’s, Tablets and Mobile phones. As long as you have an internet connection you can log on and study.

Q Is there an end of course test?

Yes. Each course has an end, of course, multiple-choice test that will test your knowledge of the course modules you have just studied.

Q What is the pass mark for the end of course test?

The pass mark for the end of course tests is 60%

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