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CPD Quality Standards


M&S is one of the UK’s leading retailers. We are committed to making every moment special for our customers, through our high quality, own-brand Food, Clothing & Home products we offer in our 1,433 stores worldwide and online.

Making every food moment special is the aim of our Food business, which accounts for 60% of our UK turnover. Through the innovation, quality and choice that we offer, customers know they can come to us for every occasion, whether it is healthy cooking ideas, delicious meals from around the world or convenient food on-the-go. We sell food through 942 UK stores, including 253 owned and 383 franchise Simply Food stores.

We sell beautifully designed, high quality, own-brand clothing and homeware through 343 full-line stores, Outlets and our M& website. Our Womenswear, Menswear, Kidswear, Lingerie, Beauty and Home products account for 40% of our UK turnover. With our focus on contemporary style and wardrobe essentials, we are the UK’s biggest clothing retailer by value. We are also the market leader in Womenswear, Lingerie and Menswear.

We export the best of M&S Clothing & Home and Food around the world, with stores across Europe, Asia and the Middle East. We also have a growing international online business. Following a strategic review of our International business, we are focusing on our established joint venture and franchise partnerships and operating fewer wholly-owned markets.

CPD Activities

  • Staff Training
  • Health & Safety Training

Who Should Attend

Available across all sectors. Available across all roles.

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