Chat with us, powered by LiveChat IT Support Technician | CPD Quality Standards

CPD Quality Standards


Learn the essential skills to start a new career as an IT technician with this comprehensive IT Support Technician.

This four-course package has been specially designed by industry experts to teach the IT skills necessary for you to develop a successful career as an IT technician.

Covering everything from IT fundamentals to software development, mobile devices, networking, computer hardware, cloud computing, cybersecurity, malware removal and access management to cryptography and PKI, this course is the essential, all-inclusive training programme for anyone interested in a career in IT.

How will I get my certificate?

There will be a MCQ test at the end of the course that you can complete during or after the course. After passing, you will receive a PDF certificate for free, and you can get a hard copy of your certificate for only £9 (shipping inside the UK is free, and outside the UK is £9.99).

Who is this course for?

There is no experience or previous qualifications required for enrolment on this IT Support Technician. It is available to all students, of all academic backgrounds.


Our IT Support Technician is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.

Career path

This comprehensive IT Support Technician course is ideal for anyone who wants to take their professional development to the next level and fast track their career in any of the following roles:

  • IT Trainer
  • IT Manager
  • IT Support Manager
  • IT Support Associate
  • IT Support Technician
  • IT Customer Support
  • IT Support Specialist
  • Technical Support Engineer
  • IT Technician
  • IT Coordinator
Q Where are the courses held?

All the courses advertised on this website are studied online. There is no need for you to attend a venue to gain one of our qualifications.

Q What devices can I use to study the course?

The course is designed to display correctly on all devices including PC’s, Tablets and Mobile phones. As long as you have an internet connection you can log on and study.

Q Is there an end of course test?

Yes. Each course has an end, of course, multiple-choice test that will test your knowledge of the course modules you have just studied.

Q What is the pass mark for the end of course test?

The pass mark for the end of course tests is 60%

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